Adapting Cognitive Accessibility Guidelines From Web to Mobile in Care Experiences

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Cognitive accessibility remains one of the least implemented pillars of inclusive design. While most teams check for visual or auditory accessibility, few evaluate whether users with cognitive challenges can complete tasks in mobile apps, especially in high-stress caregiving contexts.

This session introduces a structured, field-tested method to adapt the W3C Cognitive Accessibility (COGA) guidelines for mobile design. Participants will explore a three-stage process: guideline translation, pattern extraction, and persona-based walkthroughs that transform COGA’s web-era principles into mobile-ready heuristics.

Through real examples from a care-coordination app, attendees will learn how to evaluate comprehension, memory, and predictability in mobile workflows and leave with practical tools for integrating cognitive accessibility into UX and QA practices.

Inclusive & Universal Design Senior-Level Talk