speaker-info

Jack Holmes

Service Designer
Jack Holmes Consultant Ltd

Jack Holmes is an independent product and service designer with a background in research. He has consulted for some of the world’s biggest brands and the smallest startups trying to disrupt billion-pound industries. Jack supports organisations worldwide to understand people and develop better products and services. His design and research work have earned multiple awards; he has served on the UXPA International Board and chaired several international conferences.

My Session(s)

Poster Session

Awaiting Location

Join this informal, visual, and interactive session and explore the posters at UXPA International 2026. During this session, attendees will be able to move from poster to poster and engage with each speaker to hear more about the speakers’ work and ideas. This session consists of posters on a variety of topics including career development, […]

Career Development Emerging Technologies Entry-Level Inclusive & Universal Design Mid-Level Networking Posters Senior-Level Tools & Techniques UX Strategy
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Service Design 101 – From Blueprint to Business Impact

Awaiting Location

Want to expand your UX toolkit beyond screens and interfaces? This hands-on workshop teaches you the fundamentals of service design and how to create service blueprints that solve real business challenges. You’ll start by learning the core principles of service design and the difference between frontstage (customer-facing) and backstage (operational) touchpoints. Then, working in small […]

Entry-Level Pre-Conference Course Tools & Techniques
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Stepping Into the Field – A Practical Guide to Starting In-Person UX Research

Awaiting Location

Curious about running in-person UX research, but not sure where to start? This poster shares practical guidance gathered from UX researchers across the USA, Europe, and Asia, working in big tech to independent consulting.  Discover how face-to-face methods uncover nonverbal cues, hidden needs, and real-world behaviour that AI tools often miss. Learn tips on planning […]

Entry-Level Posters Tools & Techniques
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