Director, UX ResearchDeloitte
Ted is the Director of Research and serves as the Head of UX Research for Deloitte Digital’s Design-led Product and Engineering practice. With nearly 20 years of experience, he specializes in conducting research, developing research strategies, and managing research teams. He regularly oversees projects, ensuring a balance between methodological rigor and practical application in addressing research questions. Ted has also established and designed multiple usability laboratories for Deloitte and previous organizations.
He has served as a guest lecturer on user research and usability testing, presenting scientific principles that elucidate the intersection of technology and human experience. Additionally, he authors a biweekly series (studioquickfacts.com) that explores these topics.
Join this fast-paced, high-energy session designed to spark ideas and inspire conversation at UXPA International 2026. Each speaker in this session has just 10 minutes to share a big idea, showcase a project, or highlight a unique perspective. This session consists of three lightning talks and is all about AI. Lightning Talk Presented by Track […]
While Generative AI (GenAI) tools can potentially support UX designers, their usability and user experience have not been thoroughly evaluated. This study compared the performance of AI-generated UX designs to designs created by human designers, with and without AI enhancement in an unmoderated remote usability test. One design was AI-only, one was AI-generated and then […]