Gladys González is a UX and product design professional with over 25 years of experience in the software development industry with a focus in healthcare. She holds a degree in Computer Engineering and will graduate with a Master of Science in User Experience Design from Kent State University in December 2025. Gladys combines her technical background with a deep commitment to human-centered design, leading initiatives that improve patient and caregiver experiences across digital healthcare platforms. Passionate about research-driven innovation, she bridges business strategy and usability to deliver meaningful, accessible, and data-informed solutions that enhance healthcare delivery and user engagement.