speaker-info

Jennifer Romano

Founder
UXR Coach

Jen Romano is an award-winning UX Leader, with 15+ years experience: in industry, academia and government; as manager, director, and individual contributor; strategist and executor. Jen has led teams and projects at Google, Facebook, Instagram, speaking, teaching and being a keynote speaker at top UX conferences in the world (e.g., UXPA, WUC, HCII). She is the founder of UXR Coach, she teaches at UC Berkeley, Pratt Institute, and University of Maryland and has published more than 30 articles, chapters, and books, including Usability Testing for Survey Research, Eye Tracking in User Experience Design, and Modern Socio-Technical Perspectives on Privacy.

My Session(s)

AI as a Research Partner – Making UX Research Faster, Smarter, and More Impactful

Palace I

AI tools are rapidly changing how UX research is planned, conducted, and shared. From recruitment and transcription to thematic analysis, insight generation, and stakeholder communication, researchers are experimenting with new workflows that promise greater speed and scale. But alongside these opportunities come important questions about rigor, bias, ethics, trust, and the evolving role of human […]

Emerging Technologies Mid-Level Panel
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The Future Value of UX – Rethinking Salaries, Roles, and Career Growth in a Changing Industry

Palace I

Over the past fifteen years, UX has transformed from a niche specialty into a mainstream business function, and recently into a profession facing intense disruption. Salaries surged during the tech boom years, roles became increasingly specialized, and organizations invested heavily in research, design systems, and product experience. Today, many UX professionals are navigating layoffs, hiring […]

Mid-Level Panel UX Strategy
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Doing UX Alone – The Hidden Challenges and Advantages of Being a Solo Practitioner

Palace I

Many UX professionals work without the support of large research or design teams. They are the sole UX researcher, lone designer, fractional consultant, internal advocate, or independent practitioner responsible for everything from stakeholder alignment and user research to strategy, facilitation, and delivery. While discussions about UX often focus on mature organizations with established teams, the […]

Mid-Level Panel UX Strategy
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Networking Event

Awaiting Location

Get ready for some high-speed networking! Join us for a fun and fast-paced virtual event where you’ll be paired up with a variety of professionals for quick, one-on-one conversations. It’s the perfect way to meet new people, expand your network, and make meaningful connections in a dynamic and engaging environment. We’ll handle the pairings; just […]

Networking
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Shaping the Future of UX Research

Palace I

User research is entering a defining era. Since 2020, the pace of change, new technologies, and growing business pressures have reshaped expectations for the field. Researchers are now being asked to demonstrate measurable value, turn insights into action, and influence strategy at every level of their organizations. This panel brings together industry leaders who are […]

Panel Senior-Level UX Leadership
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