Jean Fox
Research PsychologistUS Bureau of Labor Statistics
Jean Fox has a BS, MS, and PhD in Human Factors, and she has been a UX Researcher for 35+ years. She has conducted many usability tests on a variety of products, most recently large government systems. Usability testing is an important method because it can help identify real usability problems, and it showcases the value of UX work to colleagues and managers. She has often adapted the general usability test approach to situations such as complex systems or prototypes with limited functionality. She organized this session to share lessons learned about usability testing at a variety of organizations.
My Session(s)
Usability Testing Differences (and Similarities) Across Organizations
Palace IJean Fox
Linda Borghesani
Beth Loring
Andrew Schall
Usability testing is one of the most common methods that User Experience (UX) Researchers employ to improve their organization’s products and services. Researchers develop specific protocols for the usability tests based on best practices, their own experiences, and the culture and needs of their organization. However, there are few opportunities to share our methods and […]
Doing UX Alone – The Hidden Challenges and Advantages of Being a Solo Practitioner
Palace IJean Fox
Matt Karakilic
Gladys González Quesada
Marty Gage
Jennifer Romano
Many UX professionals work without the support of large research or design teams. They are the sole UX researcher, lone designer, fractional consultant, internal advocate, or independent practitioner responsible for everything from stakeholder alignment and user research to strategy, facilitation, and delivery. While discussions about UX often focus on mature organizations with established teams, the […]